Available for hire
BS Information Technology · Philippines
Rona Marie
De Jesus
Operations Coordinator · Executive Assistant · Virtual Assistant
Surveillance Specialist · Content Creator · GHL Funnel Builder
About me
Precision-driven professional
with a digital edge
Detail-oriented BS Information Technology graduate with over 8 years of experience in high-stakes technical operations. Proven track record as a Surveillance Officer and Executive at Tier-1 organizations including City of Dreams Manila and Star Cruises. Now channeling that same precision into digital operations — building funnels, automating workflows, optimizing CRMs, and producing high-quality content at scale.
What I offer
Services
Funnel Building New
Landing pages, lead capture forms, and conversion-optimized sales funnels built inside GoHighLevel and other platforms.
Workflow Automation New
Streamline repetitive tasks, connect your tools, and free up hours in your week with smart, reliable automation.
CRM Optimization New
Set up, clean, and optimize your CRM pipelines so every lead and client interaction is tracked and managed efficiently.
Surveillance & Operations
8+ years monitoring high-value assets, managing compliance, and conducting real-time security operations at Tier-1 organizations.
Content Creation
Short-form video production across FB, TikTok, and YouTube — 3 to 5 professional videos daily with consistent branding using Canva.
Executive / Virtual Assistant
Admin support, database management, scheduling, compliance reporting, and operational coordination — done with accuracy and care.
Portfolio
Sample works
Content creation
Facebook
The Pain of Being an Adult
Relatable short-form content brand with consistent daily video publishing and branded Canva visuals.
View page
TikTok
Kiddo Tales
Education-focused content brand for kids — scripted, edited, and scheduled short-form videos.
View channel
YouTube
Hugo Gaming
Gaming and tech content channel — end-to-end production from asset organization to publishing.
View channel
GoHighLevel (GHL) — Funnel & CRM builds
GoHighLevel · Live site
GlowTech — Full Funnel Build
Complete GHL funnel build including landing page, CRM pipeline setup, and automated follow-up sequences.
View live site
GoHighLevel · In progress
More GHL builds coming soon
Additional funnel, automation, and CRM optimization projects currently in development.
Work in progress
Career
Work experience
Freelance Digital Operations
GHL Funnel Builder & Content Creator
November 2025 – Present
- Built full GoHighLevel funnel for GlowTech — landing page, lead capture forms, CRM pipeline setup, and automated follow-up sequences (live at glowtech.rmgolevel.com).
- Configured and optimized GHL CRM pipelines to ensure every lead and client interaction is tracked, tagged, and followed up automatically.
- Designed and deployed workflow automations connecting lead capture, email/SMS nurture, and appointment booking inside GHL.
- Launched and scaled 3 content brands across Facebook, TikTok (@kiddo_tales), and YouTube (@hugogaming15).
- Produces 3–5 professionally branded short-form videos daily using a custom Canva-based workflow — from scripting through multi-platform scheduling.
City of Dreams Manila
Surveillance Officer
May 2022 – Feb 2026
- Monitored high-value assets and transactions in a Tier-1 resort, reducing annual inventory shrinkage through proactive threat detection.
- Utilized advanced VMS (Dallmeier SemSy, Synectics) for real-time response and documented security breaches within strict timelines.
- Applied IT expertise to maintain reporting integrity and ensure 100% compliance with internal security governance.
Star Cruises / Dream Cruises
Surveillance Executive → Officer
Mar 2015 – Dec 2019
- Served as Surveillance Executive (2017–2019), monitoring onboard gaming and ship activities via CCTV to ensure safety, security, and policy compliance.
- Utilized Fidelio to cross-reference guest data and transactional records with CCTV footage for comprehensive investigations.
- Served as Surveillance Officer (2015–2017), managing surveillance systems, conducting audits, and investigating incidents involving crew and passengers.
PLDT Sales and Services
Retention Sales Agent
Jun 2014 – Dec 2014
- Managed high-volume outbound calls to secure client renewals and maintain brand image.
- Identified technical issues and routed inquiries to support teams for rapid resolution.
- Maintained 100% accuracy in client records within the company database.
Capabilities
Technical skill matrix
Digital & GHL
Surveillance & Ops
Specialized Software
Creative & Content
Admin & IT
Tech stack
Tools I work with
Slack
ChatGPT
Gemini
Canva
FunnelGenie.io
Claude
Academic background
Education
Bachelor of Science in Information Technology
Universidad De Dagupan (Formerly Colegio De Dagupan)
2009 – 2013
Find me online
Social profiles
Let's connect
Ready to work together?
Whether you need someone to build your funnels, automate your workflows, optimize your CRM, manage your ops, or grow your content — I'm ready.